Shipping rates vary by location and will be calculated at checkout. We offer free shipping for the following areas:

• Java Island: Free on orders Rp199,000
• Bali Island: Free on orders Rp229,000
• Sumatera Island: Free on orders Rp389,000

Orders placed before 14:00 WIB leave the warehouse the same business day. Typical delivery time:

• Jakarta: 1 day (Jakarta Pusat, Jakarta Selatan, Jakarta Utara, Jakarta Timur, Jakarta Barat), 5 days (Kepulauan Seribu)
• Banten: 1 day (Tangerang, Tangerang Selatan), up to 3 days (others)
• Jawa Barat: 1 day (Bogor, Depok Bekasi), 1-3 days (Bandung and Cimahi), up to 7 days (others)
• Jawa Tengah: 2 days (Semarang, Surakarta), up to 7 days (others)
• Jawa Timur (Surabaya, Sidoarjo): 1 day (Surabaya, Sidoarjo), up to 5 days (others)
• Bali Island (Denpasar, Badung): 2 days (Denpasar, Badung), up to 7 days (others)
• Nusa Tenggara Island: 5 days (Mataram, Bima, Kupang), up to 9 days (others)
• Sumatra Island: 5 days (Banda Aceh, Medan, Deli Serdang, Padang, Pekanbaru, Palembang, Pangkal Pinang, Bandar Lampung, Jambi), up to 9 days (others)
• Sulawesi Island: 5 days (Makassar, Kendari, Manado), up to 9 days (others)
• Kalimantan Island: 6 days (Palangkaraya, Balikpapan, Tarakan, Pontianak), up to 9 days (others)
• Maluku Island: 6 days (Ambon), up to 10 days (others)
• Papua Island: 6 days (Jayapura), up to 10 days (others)

Note: Deliveries to remote or hard-to-reach areas may take longer. For a more accurate estimate, feel free to contact us via WhatsApp or email.

Snap a photo of the outer box, inner contents, and shipping label. Reach us on WhatsApp or email within 24 hours of delivery.

Reach us on WhatsApp or email and we’ll file an investigation with the courier

For your safety and ours, we don’t accept returns on hygiene items. If something arrives damaged or incorrect, reach us on WhatsApp or email.